Remota Frequently Asked Questions

Amazon Adventures

Chile

Classic Chile / Santiago area / Patagonia / Lake District
Easter Island / Biking / Atacama Desert / Expedition Cruises
Fiord Cruises / Treks / Multisport / Sea Kayaking / Hacienda Life

Remota Frequently Asked Questions

Are Pets Allowed?
Pets are not allowed.

What time is Check In?
Check-in is at 4pm.
Check-out is until noon.

Do you accept Credit Cards?
We accept Visa, Master Card, American Express, Dinners and traveller’s checks for the payment of additional charges.

What is the best time of year to visit Patagonia?
This depends on the interests of each particular guest. Patagonia is a vast region and Puerto Natales, where the Remota is located, has a variable climate. Due to the strong winds, in a single day it is not unusual to have rain, then sunshine to cloudy and overcast. In other words….the four seasons packed into one day! The windiest time of year is from November to February where the days are also longer. From March to May the autumn leaves display a rainbow of colors and from June to August, our winter season brings shorter days making for a less crowded, stronger and more profound encounter with nature. September brings the blooms of spring lasting until November where we also witness the birth of the new guanacos. As you can see, each part of the year has its own magical appeal.

How do we get to the Remota?
You may choose to fly into Punta Arenas on either Lan Chile, Sky Airlines, Aerolineas del Sur with an average of 4 flights daily. At the airport, Remota will be waiting for you. There are also 2 border crossings: paso Rio Don Guillermo (24hr transit) connecting Argentina with Cerro Castillo on the Chilean side and Dorotea (24hr transit) and Casas Viejas (8am – 10pm) that connect with Puerto Natales.

What clothes should I bring?
We recommend that for the outings you dress in layers and include comfortable walking shoes or boots, warm jacket, pants, sunglasses, gloves, hat for the wind, sunscreen and lip balm. The hotel has a relaxed casual atmosphere so the proper clothing to wear is whatever makes you feel at ease, there are no formal functions. What you can’t forget is your swimsuit for the indoor pool and outdoor jacuzzis!

What is the voltage in Chile?
220 Volts, 50hz

Do I need a Visa to enter Chile?
Some of the countries whose citizens do not require Visa are: Germany, Argentina, Brazil, Bolivia, Colombia, Denmark, Ecuador, Spain, France, Guatemala, Holland, Italy, Japan, Norway, New Zealand, Paraguay, Perú, United Kingdom, Singapore, Sweden, Switzerland, Uruguay, Venezuela. Some countries have a reciprocity agreement where by incoming nationals must pay a Visa charge, some of these are: United States, Canada, Mexico, etc. Citizens of some countries are required to have Visas such as: Saudi Arabia, Bosnia & Herzegovina, Egypt, United Arab Emirates, India, China, Korea, Rumania, Ukraine, etc. We recommend you ask your travel agency or the Chilean consulate in your area.

What is the time difference?
GMT+4 for winter and GMT+3 for summer.

When do I apply the family rate?
This rate is designed with the family in mind. It is only for children under 16 that are accompanied by their parents and that occupy a separate room in double occupancy. THIS RATE IS NOT APPLICABLE IN SINGLE. Parents always pay normal fare, not the family rate.

Is there television in the room?
Rooms do not have television but there is a room where it is available.

Do the rooms have hair dryers?
All rooms are equipped with hair dryers.

What is the normal rate for tips?
Tipping is optional and we offer a few suggestions:
US$1 per bag
Waiters, barmen and maid service we recommend $10 daily left in anenvelope at the front desk so that it can be distributed among the personnel.