If you make all of your reservations directly with each hotel and service provider and something goes wrong along the way, then you might have to contact a bunch of different people in order to make changes in the itinerary. If Jorge makes the arrangements, you just need to contact him and he can take care of having all of the changes made.
What if you have an accident or get sick and you don't speak the local language? If we made the reservations for you, our local English-speaking contacts can help you to get the help you need.
And what if you forgot about something or didn't realize that you needed to make some arrangement ahead of time, like buying an entrance ticket to an attraction that sells out? We are here to help you plan so that everything is taken care of ahead of time and you don't run into problems like that.